My account has been blocked and I cannot buy credit anymore. Why is that ?^ top
Dialnow has an active fraud prevention system which automatically blocks accounts that are suspected of fraud, or are in tight connection with accounts that are suspected of fraud. If you believe your account has been blocked without justification, please go to our customer service page
Are there any other charges to pay ?^ top
There are no registration or administration charges. The advertised tariff for each destination is all-inclusive. If you make a phone-to-phone call you will be charged a 5 eurocent starting fee.
What is the minimum topup amount^ top
We require a minimum Payment of EUR 200.00. No monthly payment required. Take your time to use this credit and top up again if you run out of credit.
I would like to pay without VAT, is that possible ?^ top
All European accounts are subjected to Luxembourg VAT (15%). If you are a registered company, please contact your local tax office to check for tax redemption arrangements.
¿Recibiré una factura por correo?^ top
No enviamos facturas por correo, pero puede ver sus facturas y los detalles de las llamadas en línea siempre que lo desee.
